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What Should You Never Say to an Insurance Company?

The Importance of Guarding Your Words

After a traffic accident, dealing with insurance companies can be a daunting task. It is essential to understand how to protect your rights and avoid jeopardizing your claim. This article offers valuable insights into the top five things you should never disclose to insurance companies after a traffic accident. By following these guidelines, you can increase your chances of receiving fair compensation for your losses. Let’s dive right into, “What Should You Never Say to an Insurance Company?”

1. Don’t Admit Fault or Apologize

Why admitting fault is a bad idea

In the aftermath of an accident, it’s natural to feel guilty or want to apologize. However, doing so can have significant consequences for your insurance claim. Admitting fault or apologizing can be misconstrued as accepting liability for the accident, which may lead to a reduced or denied claim. It is a common mistake, which is why it is number 1 on our list for what should you never say to an insurance company.

How to handle conversations without admitting fault

Instead of admitting fault, focus on providing accurate information about the accident. Describe the events factually and avoid giving personal opinions. Let the insurance adjusters and investigators determine who is at fault based on the evidence.

2. Avoid Speculating on the Cause of the Accident

The risks of making assumptions

Speculating on the cause of the accident can hurt your claim. Your assumptions may not be accurate and could be used against you by the insurance company. If they can show that your speculation contradicts the facts, they may attempt to discredit your account or deny your claim altogether.

How to stick to the facts

Instead of speculating, focus on providing a detailed and factual account of the events leading up to and during the accident. Mention the time, location, weather conditions, and any other relevant details. Leave the determination of the accident’s cause to the experts, such as the police and the insurance company’s investigators.

Don't Discuss Your Injuries

3. Do Not Discuss Your Injuries in Detail

The danger of providing incomplete or inaccurate information

Discussing your injuries in detail with the insurance company before you have a comprehensive medical evaluation can be detrimental to your claim. You may unintentionally minimize the severity of your injuries or fail to mention symptoms that develop later. The insurance company could use this information to argue that your injuries are not as severe as you claim.

The importance of seeking medical attention

Instead, seek medical attention as soon as possible after the accident and follow your healthcare provider’s recommendations. Once you have a complete understanding of your injuries and their potential long-term effects, consult with your attorney before discussing your injuries with the insurance company.

4. Refrain from Providing a Recorded Statement

Why recorded statements can be problematic

Insurance companies may request a recorded statement to gather information about the accident

Insurance companies may request a recorded statement to gather information about the accident. However, these recorded statements can be problematic for your claim. Adjusters might use your words against you, taking them out of context or manipulating them to reduce or deny your compensation.

How to handle requests for recorded statements

Politely decline the request for a recorded statement and inform the insurance representative that you will consult with your attorney before providing any further information. Your attorney can guide you on how to proceed and ensure that you do not inadvertently harm your claim.

5. Never Accept the First Settlement Offer

The pitfalls of accepting a lowball offer

Insurance companies often present an initial settlement offer that is significantly lower than the true value of your claim. Accepting this lowball offer can leave you with insufficient funds to cover your medical expenses, lost wages, and other damages related to the accident.

Negotiating a fair settlement

Instead of accepting the first offer, consult with your attorney to evaluate the settlement’s fairness. Your attorney can help you negotiate with the insurance company and ensure that you receive adequate compensation for your losses.

Conclusion: Protecting Your Rights After a Traffic Accident

Dealing with insurance companies after a traffic accident can be challenging, but knowing what not to say is crucial to protecting your rights and maximizing your compensation. By avoiding these five common mistakes, you can improve your chances of receiving a fair settlement for your injuries and damages. Remember to consult with an experienced personal injury attorney to guide you through the claims process and ensure the best possible outcome for your case. Armed with this knowledge, you can navigate the complexities of insurance claims with confidence and secure the compensation you deserve.

What Should You Never Say to an Insurance Company

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About the Author

Benson Varghese Benson Varghese is the managing partner of Varghese Summersett. He is a seasoned trial attorney, highly esteemed for his comprehensive knowledge and expertise in the field. He has been to trial throughout state and federal courts in Texas. 

As a former insurance adjuster himself, Benson has insights into how insurance companies evaluate claims – and why without the proper encouragement, they are likely to undervalue a claim. Benson uses these insights combined with his clout in the courtroom to obtain justice for his clients – in and outside of the courtroom.

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